Escape of water – know the signs

Escape of water is an increasingly common source of property damage, accounting for 29% of UK home insurance claims between 2021 and 2024. In many cases, escape of water is preventable if you know what signs to look for.

According to recent data, home insurers paid out £163.6m in escape of water claims between 2021-2024, with the average cost of a claim rising by 50% during that time.

What is escape of water?

Escape of water is classified as a leak coming from inside the home, rather than flooding due to rain or the sea. This could include burst or blocked pipes, leaking appliances (such as a dishwasher or washing machine) and faulty heating systems. Escape of water is an increasing issue due to more homes having integrated appliances, ensuite bathrooms and other hidden plumbing. It is also more of a risk in the winter months, when exposed pipes can freeze over.

When am I covered?

Most home insurers will cover you in the event of sudden, unexpected leaks, but it’s important to check your policy terms. Buildings insurance policies will generally cover damaged walls, ceilings and pipework, while contents insurance will typically cover furniture, carpets and belongings. Your claim may be rejected if the leak is due to a lack of maintenance or long-term seepage.

How can I prevent escape of water?

You can’t stop all leaks from happening, however there are steps you can take to minimise the risk. Make sure any exposed water pipes are insulated and your house is kept warm during winter. Keep an eye out for damp or condensation that could be an indication of escape of water. Don’t forget to look for drips in hidden areas, such as under the sink and behind the washing machines. Check the seals around baths, showers and toilets – if they’re old or worn, water could start seeping in. Also, old appliances are more likely to have plumbing issues, so consider upgrading before they cause a leak and it’s too late.

What do I do if there’s a leak?

It’s important to know where your stopcock is, as you may need to use it to stop the water supply if you find a leak. Once you have done this, you should contact a professional to ensure the appropriate repairs are carried out. At this point, consult your home insurance policy to check if you will be covered. Many insurers now require policyholders to pay an excess when making a claim – this is often between £400 and £800.

Check your policy

It’s important to know exactly when you would be covered so there are no nasty surprises when you try to make a claim. We can talk you through your policy and make sure you have the right level of cover.

As with all insurance policies, conditions and exclusions will apply.

Sources: https://www.netmums.com/cost-of-living/the-10-minute-check-uk-households-are-urged-to-do-to-avoid-the-164m-home-insurance-claim-sending-premiums-soaring

https://www.axa.co.uk/home-insurance/tips-and-guides/how-to-protect-your-home-from-escape-of-water/